LionelStore.com Customer Service and LionelStore.com Technical Support
Contact the LionelStore.com customer service department if you have a question or comment regarding LionelStore.com, an order you’ve already placed, or one you’re considering placing with us.
Promotional codes must be entered in the shopping cart at the time of placing your order. Promotional codes and discounts can not be applied to orders already submitted.
You can fill out the email form below any time of the day, or call us at 800-628-6202 in the U.S. Monday – Friday, 9 a.m. – 9 p.m. Eastern Time (Holiday hours may vary)
For questions regarding the performance or operation of your Lionel Train, please go to our main customer service page here.
Lionel RailRoader Club Customer Service
For questions or comments pertaining to the Lionel RailRoader Club, including membership questions, please call 888-730-LRRC (5772) or send an email to firstname.lastname@example.org.
Lionel Trains Customer Service
For questions regarding the performance or operation of your Lionel Trains, or if you have a question, comment, or require a response regarding Lionel Trains or the Lionel LLC company, please go to our main customer service page here.